Hello everyone! My name is Breanne and I would like to introduce myself as a Customer Service Representative from the GM Social Media team. The GM Social Media team is responsible for scanning of over seventy forums, multiple facebook pages and at this time two twitter accounts, in order to provide customer service to those who utilize them. While we are not able to provide technical assistance, we are able to help in terms of customer assistance. This would include interacting with the customer in hopes that we can reach some kind of resolution together. We are looking forward to assisting those with concerns on this site. I can understand and appreciate you wanting to ensure that this is a legitimate outreach from GM. We are eager to be joining this online community and hope that we are able to provide some assistance here. Thank you