Thanks everyone, it definitely smelled fishy to me, but I didn't have the mechanical knowledge behind me to deflect their line of reason. If the car ran for 10 to 15 minutes, in my book, the head is clean, not the problem. Something in the timing system loosened up or something.
I have now taken the step of working with an automotive forensics guy. He is going to go over the car and let me know exactly what is going on and put all the documents together for possible court action.
It is ridiculous to me that they would rather spend their time, as Jimzdat so eloquently put it "trying to force combustion byproduct into your rectum" rather than just fixing what they messed up.
This is definitely not making me into a satisfied customer and is forcing me to go a route I would rather not take, but will take if needed.