Quote Originally Posted by Chevy Customer Svc View Post
Hello there,

I am truly sorry for the experience you had at the dealership. I wish I could answer this for you, but unfortunately the customer care reps do not have expertise to diagnose vehicles. If you would like me to reach out to the dealership to possibly discuss this further I would be happy to do this. Also, I can document this feedback into our system on your behalf. We are happy to provide the best assistance that we can.

Patsy G
Chevrolet Customer Care
Miss Patsy, contacting my Dealer will not be needed, as I will be going back there this afternoon to complete the repair, and I will ask the service writers that question. (in a much nicer tone of course) my Dealership's service writers are very courteous, and will assist the customer any way they can. they were very direct and very apologetic when they told me that the wrong sensor was in the box, although I will ask them if they give Student Discounts to ease the sting of this repair. its probably that Friendly and helpul attitude that help them get the Mark of Excellence Award.

Quote Originally Posted by camopaint0707 View Post
not these guys again, give the man his money back or leave us alone
Camo, the GM Customer service Reps are trying to garner feedback from various forums to make our Dealership Visits more pleasant, and to help point out the more crooked Dealerships that try to deny Legitamate Warranty Repairs, and force them to comply.