Wardie, they are here to help that is why that asked you PM (Private Message) them VIN#, name, situation, dealership, contact information, and current mileage if you need assistance with your issue(s). Your posts tone (to me at least) sounds like bashing which I feel is unwarranted.
Aveo5_boy,
Thanks for your support!
Vanessa
GM Customer Service
Don't forget to check out my.chevrolet.com link and take advantage of a wealth of vehicle information!