Quote Originally Posted by mikedudley17 View Post
.... the one thing i really like about gmpartsdirect is that they accept paypal which makes checkin out really fast..
I've got to raise a caution (as of 9/21/2011) about Gmpartsdirect as they offer no voice/chat contact and their business has apparently out grown their systems' ability to keep up. They seem to have been a good supplier in the past, so figure they'll eventually sort it out - but don't think they're even aware of the problems yet. They were my first choice for the same reason (paypal) as mikedudley17 AND they had the lowest price for the nine parts I was after. But frankly, they're currently an embarrassment as a "New Members Please Read" recommendation. Here's my recent experience:

  1. Response queue to pre-sale email inquiries is currently greater than 24 days. Robo-reply says "Due to the overwhelming volume of incoming requests there may be a delay on our response time. Thank you again for your patience as we answer all requests in the order received." I've been waiting since 8/29.....
  2. Their automated order review queue is either also very long (more than 3 days) or broken... and their recommended order review is required to be able to return any incorrect parts. The reply I received after asking (by email) what happened to my review request wanted my email address so they could track it down..... uhhh, have had no answer after providing it again and pointing out that it was the same email address they had used to contact me.
  3. Their severely broken process & handling calculator prevents placing an order without review. I was pretty confident on the part numbers, so decided to place the order without review... this is the best part. The P&H fee on $126 of parts came to $532. No phone/chat support and no/slow/unhelpful email responses to fix this drove me to other options.


The folks I ended up going with were GMPartsShop.com out of AZ. They offer phone contact, were within $8 of the GMPartsDirect price total, $14 estimated shipping, AND accepted paypal. Will post an update after I receive the order, but so far they've returned calls within the same day and provided three confirmation/status emails in the first 24 hours. I also shopped the basket at three other popular places, but all were $20 to $50 higher or did not yet accept paypal.