Ok well my mom needed a printer and there wasn't much of a selection at the store since it was during the rush of shopping. We picked up a Lexmark x5340 printer and have had problems since day one. We went and got a different brand and are going to return this hunk of junk. The first problem was anytime you tried to printer from the internet, it wouldn't and you could not get that file cleared out of the printer, thus backing up every other file to be printed. And it was just the internet stuff (or so I thought) because I printed out so word docs (only one page each) and they worked. So i experimented and after a totally unnecessary combination of cancelling and selecting certain print windows, it finally worked. I could deal with that. Then I needed to print a 3 page word doc. Well I came back after hitting print and there was only two pages. So I thought that was wierd and maybe selected only two. Well I printed again and watched the progress of the printer and when i got to the last page to print, the printer skipped right to complete. Yet when I select just that page it will print it. I have my own printer that is last christmas's walmart special that work superb compared to this paper weight. So we are definately returning this hunk, but now here comes the kicker. I go to uninstall the printer and I get this message.
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And i can't uninstall it, which I don't understand. I did it before when the first problem came up because I thought it was installed wrong. I would call tech support but I've googled the problem and it seems a lot of Lexmark have this problem and techs blame it on the computer and not the printer. So can anyone give me a clue to get around this? Or does my printer have a mind of its own and doesn't want to be taken back so its punishing me?